SATSAI FINLEASE PRIVATE LIMITED
CIN: U71290DL1996PTC081328
Directors: Mr. ANKIT BHAGERIA & Mr. DEEPAK BANSAL
Registered Office: Room No. PVT No-9, Plot No-51, KH.No. 355/3, Ground Floor, G.T.K. Road, BLK-C, Mehendru Enclave, Delhi – 110033, India
Date of Incorporation: 21 December 1996

Refund and Return Policy
Last Updated: September 2025

General Policy : -
SATSAI FINLEASE PRIVATE LIMITED operates as a Non-Banking Financial Company (NBFC) under the laws of India. Once a financial service, transaction, or loan disbursement has been completed, no refunds shall be processed.

Exception : -
Refunds may be considered only in exceptional cases with prior written approval from the Board of Directors and the Chief Executive Officer (CEO). Each request will be reviewed individually and approved solely at the discretion of management.

Return Policy : -
SATSAI FINLEASE PRIVATE LIMITED does not accept any returns of services or financial products. Clarification Since our services involve financial instruments such as loans, leases, and financing — not physical goods — there are no items to return once a transaction is processed.

Exceptions : -
No exceptions are applicable to the return policy. Refunds, if any, will be handled as per the above Refund Policy terms.

How to Request a Refund : -
If you believe you qualify for a special case refund, please contact our official support channel:
Email: contact@satsaifinlease.com
Phone: +91-7984967783

Terms and Conditions
Last Updated: September 2025

Introduction
These Terms and Conditions govern all financial services provided by SATSAI FINLEASE PRIVATE LIMITED, a registered NBFC under the Companies Act, 1956/2013 and RBI guidelines. By using our services, you agree to comply with and be bound by these terms.

Eligibility
1 - Applicant must be 18 years or older.
2 - Must be legally competent to enter into a contract.
3 - Must provide valid KYC and financial documents as required.

Our Financial Services
SATSAI FINLEASE PRIVATE LIMITED provides the following products and services:
1. Equipment Leasing – Financing for machinery, office equipment, and business tools.
2. Leasing Loans – Structured financial lease-based loans for individuals and enterprises.
3. Personal Loans – Unsecured loans to meet personal financial requirements.
4. Business Loans – Short-term and long-term credit for small and medium enterprises (SMEs).
5. Home Loans – Financing for purchase or construction of residential property.
6. Mortgage Loans – Secured loans against property for business or personal needs.

User Responsibilities
1 - Provide accurate, truthful, and updated information during application.
2 - Repay EMIs and dues as per the repayment schedule.
3 - Use funds only for the declared purpose.
4 - Abide by RBI and NBFC regulations governing the service.

Limitation of Liability
The company shall not be responsible for any indirect, incidental, or consequential losses arising from delays, data inaccuracies, or third-party failures.

Amendments
SATSAI FINLEASE PRIVATE LIMITED reserves the right to modify or update these Terms & Conditions without prior notice. Continued use of services indicates acceptance of the latest version.

Contact
Email: contact@satsaifinlease.com
Phone: +91-7984967783

Privacy Policy
Last Updated: September 2025

At SATSAI FINLEASE PRIVATE LIMITED, we value your trust and take data privacy seriously. This policy explains how your personal and financial data is collected, stored, and used.

Information We Collect
Personal Data: Name, address, date of birth, mobile number, email ID, etc.
Financial Data: Bank statements, credit history, PAN, income details.
KYC Documents: Aadhar, PAN, voter ID, or equivalent identification.
Usage Data: Digital interactions, application data, and service preferences.

Purpose of Data Collection
To evaluate loan eligibility and process applications.
To ensure regulatory compliance with RBI and NBFC norms.
To offer customer support and improve service quality.
To prevent fraudulent or illegal activities.

Data Security
We use strong encryption, access control, and secure server environments to safeguard user data.

Data Sharing
We never sell or rent customer data. However, we may share data with:
Regulatory authorities (RBI, auditors, etc.).
Legal or enforcement bodies (if required).
Technical service providers under confidentiality agreements.

Your Rights You have the right to:
Access your personal data.
Request corrections or updates.
Seek deletion of data (as per legal requirements).

Contact Us
Email: contact@satsaifinlease.com
Phone: +91-7984967783

Frequently Asked Questions (FAQs)
Last Updated: September 2025

1. What is SATSAI FINLEASE PRIVATE LIMITED?
We are a registered Non-Banking Financial Company (NBFC) offering loans, leasing, and financing services to individuals and businesses.

2. Where is the company registered?
Room No. PVT No-9, Plot No-51, KH.No. 355/3, Ground Floor, G.T.K. Road, BLK-C, Mehendru Enclave, Delhi – 110033.
CIN: U71290DL1996PTC081328.

3. Who are the company directors?
Mr. Ankit Bhageria
Mr. Deepak Bansal

4. What financial products are available?
Equipment Leasing
Leasing Loans
Personal Loans
Business Loans
Home Loans
Mortgage Loans

5. How can I apply for a loan or lease?
You can apply through our official website, via email, or by visiting our registered office. Our representative will guide you through the process.

6. How long does loan approval take?
Depending on the documentation and verification, most applications are processed within 3–7 working days.

7. Are refunds available?
Refunds are not applicable once a financial transaction or disbursement is completed.

8. Can services be returned or canceled?
No. Our services involve financial contracts, not physical goods. Once availed, services cannot be returned.

9. How is my data protected?
Your data is secured using industry-standard encryption and compliance measures.

10. Will my information be shared with third parties?
Only with regulatory authorities or legal entities, and strictly when required by law.

11. Can I foreclose my loan before the tenure ends?
Yes, early foreclosure is permitted subject to applicable charges and loan type.

12. How often are policies updated?
Our policies are reviewed periodically to remain compliant with NBFC and RBI standards.